State Farm® Insurance Agent Barbara Shelly

"Thank you to Barbara Shelley’s State Farm agency. My windshield was recently cracked by a large rock. I called the office and Deb took immediate care of me. She processed my claim in minutes and was very helpful getting my car repaired. Thank you to Barbara Shelley for having the best employees and thank you again to Deb- you ROCK!!"

"Cannot rave enough about Barb and her staff! They are knowledgeable, professional, super responsive, AND they treat us like family! We had a complex issue that was the result of a former agent dropping the ball. Barb and her staff worked diligently for months with State Farm’s corporate office to solve the problem, provided regular updates, and succeeded in getting us the refund that was due. Honestly did not think this kind of personal attention existed anymore. We are so delighted to have found this terrific group."

"Barbara Shelly has been my State Farm agent for a few years now, and her office has always been quite capable. Today however, I had the pleasure of working with Debora B., who went above and beyond. She answered my emailed questions quickly and accurately, and helped me with some industry terminology I was not familiar with. She rocks!"

"We're delighted to be working with Barbara and Robin. They've made it super easy to get good coverage and save money at the same time. And having worked with Robin before, we know that we can count on them to keep an eye on our policies, interface with the providers as needed, and make sure that we have support when it matters most. We highly recommend them!"

"I would like to thank Barabara for such awesome service yesterday. I went into her to ask questions about my insurance and additional plans I could add to what I had, and I must say she was a breath of fresh air. She is so knowledgeable, skilled, personable and customer centered. I like how she educates and allowed me the time to ask questions. She never tried to get me to close out another insurance plan I had with another company but only advised things I could do to enhance what I already have. She even blessed me and my family member with a little token of her appreciation of me stopping by. I thank God for an insurance agent who not only executes her job but believes in making life better for others. State Farm is blessed to have her in their company as well as management. Also, she has a wonderful staff who provide the same level of service."

"Barbara and Robin are awesome! Shopping for homeowners, auto and umbrella insurance, I stopped by their office on Jamestown Rd for an estimate (after the premiums at my previous insurance company unexpectedly skyrocketed). It was the most pleasant insurance shopping experience ever. Barbara and Robin are outstanding professionals, very knowledgeable, welcoming and personable. Together, they worked with me to find the right policies for my situation – filling in important gaps, while removing unneeded coverage. There was absolutely no pressure to sell additional products or services. Instead, they described an array of coverage options and pointed out several cost-saving measures that enabled me to tailor the policies to my needs. As a result, I now have policies that provide better, more complete coverage while saving me money"

"I am so glad Barbara Shelly is my agent. She makes sure I have the policies and coverage I need, not because of quotas or sales goals. She knows personally and professionally what it looks like when families don't have the policies that help when a crisis or tragedy occurs. She and her team look out for me and my husband."

"2022 I was looking to switch insurance companies since my then company significantly increased my policies even though I had NO claims on any of my policies ever. I was given some BS reasons why they just had to do it. So I contacted a few different companies, State Farm. included. During my conversation with their representative I told them the coverages for Homeowners, Auto, and Umbrella policies. They gave me what I wanted, they did not oversell coverages yet advised me on a few adjustments to coverage that would improve my policies for minor increases. 2023 renewal premiums have been fair. Some companies give you sweetheart prices when you switch then increase premiums significantly the following year. I am very pleased to have switched to State Farm. Barbara Shelly runs a good agency which I'm pleased to give my business."

"I reached out to Barbara Shelly State Farm Agency last week because I needed an agent in the area. I currently reside in PA and her reviews and Facebook activity were very impressive. When I called, I talked to Deborah Bresnahan who was very kind and helped with all my homeowner's needs in VA and combined them with current coverage in PA. I had such a positive experience and look forward to continuing this new relationship."

"I have been doing business with the Shelly State Farm agency since 2021. The owner and the staff, are exceptionally professional, efficient & friendly. Barbara Shelly went ***above & beyond*** to find solutions to some significant challenges during the Covid pandemic. Robin Lobus set up Renters insurance for me. Just this week Debra Bresnahan put together an insurance bundle, with the same coverages, that saved me $400+/yr over another agency & brand that I had been using for 20 years. That savings paid for an added Personal Liability Umbrella Policy (PLUP) and STILL netted a savings. Me likey - a lot! Obviously I highly recommend the Shelly State Farm Agency. You'd be smart to give them a call!"

"I have been with my State Farm Williamsburg, Virginia office for over 40 years. One of the main reason have been that they have a personal touch when it comes to service. They do not have a canned response to issues. They are up front about things that may occur. One of my children asked me about why I am still with State Farm because they saw where I could get lesser cost insurance. I told them that the I know that I probably could get cheaper insurance somewhere else but I value other things besides cost when it comes to certain situations such as promptness, like ability, service, trust and being there when things go wrong. I also reminded them the time that they needed State Farm and their matter was handled ASAP with no issues. I feel they got the message."

"Barb and her staff, Deb, Robin, Kinsley and Lauren at State Farm are great! I got everything we needed set up with Deb who is knowledgeable and fantastic. She helped me figure out exactly what we needed. Since then, I’ve also spoken with everyone else in the office who have been very helpful. When I have had to leave a message, which is only once or twice, I was called back quickly. My husband and I have been very pleased with our decision to entrust our insurance needs with Barb and her staff."

"Barbara Shelley and her team are great! David Sisk was my Statefarm agent until he retired. Barbara and her team took over and they haven't missed a beat! She has my best interest at heart even when it's not in their favor. They are trustworthy, knowledgeable, and personable, and I highly recommend Barb and her team!"

"A 40-plus year State Farm customer and absolutely the BEST agent and team I've ever dealt with. After getting switched to multiple agents over the past several years, with no personal service or return calls (multiple messages), I changed my entire portfolio (13 accounts) last month to Barbara and Debora and the team. Barbara spent nearly 2 hours with me reviewing all my policies, making many excellent recommendations and cost-cutting suggestions. What a relief to FINALLY get an Experienced, Reliable, and Responsive team truly interested in serving their client!"