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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Bracken

Bruce Bracken

February 6, 2025

5  out of  5
rating by Bruce Bracken
"Barbara Shelly has been our State Farm agent for nearly a decade. She is well-informed and connected - she has advised us well on insurance matters and has recommended 'top-tier' companies to perform repairs or provide services. We have made auto, home, and boat claims over the past 10 years and have received exceptionally fast, fair, and efficient service from her, her office staff, and State Farm adjusters. Barbara stays in touch with her clients and follows up personally on settled insurance claims to ensure that repairs and services were completed to our satisfaction. I am very pleased with the personal service Barbara provides, and I feel like a valued client as a result."
We responded:
"Thank you so much Bruce and Mary Jo! Such nice words from wonderful people. I have enjoyed working with you these last few years. Such a pleasure. I hope to see y’all soon!"
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Christina Owens

February 3, 2025

5  out of  5
rating by Christina Owens
"Robin always answers my emails and has been such great help for my business and personal needs!"
We responded:
"Christina - Thank so much for your great review! We look forward to serving you and taking care of your insurance needs for business and personal protection coverage for many years to come! Your review means so much to us. "
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Tracey R

February 2, 2025

5  out of  5
rating by Tracey R
"Every time I have needed insurance help, Barbara's office has been there for me! Every time I get one of those annoying calls that says they can save me money (and maybe they can but I never let them give me a quote), they cannot compare to the service and support of working with really good people. Barb and Robin are really the best !!"
We responded:
"Thank you so much Tracey. We really love taking care of all your insurance needs. You are like a part part of the family to us! "
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ciara miller

January 29, 2025

5  out of  5
rating by ciara miller
"I’ve had an excellent experience with Barbara Shelly’s State Farm office! From the moment I first contacted them, the team was professional, friendly, and incredibly helpful. They took the time to thoroughly explain my policy options and helped me find the best coverage for my needs at a great rate. Barbara and her staff are always responsive, whether it’s answering questions, making policy adjustments, or handling claims efficiently. They truly go above and beyond to ensure their clients feel valued and taken care of. If you’re looking for an insurance office that provides top-notch customer service and expert guidance, I highly recommend Barbara Shelly’s State Farm office!"
We responded:
"Ciara - Wow! So grateful for your glowing review! Your support helps us grow and serve our community- whether getting you the best rate and value on auto insurance and more - we are here for you! Thank you for choosing the State Farm Shelly Insurance Agency! "
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John Summos

January 29, 2025

5  out of  5
rating by John Summos
"Kenzlee always goes above and beyond. She’s the greatest!!"
We responded:
"Thanks a million for your positive review. We love hearing how our team and Agency have helped make a difference. Building relationships is what we are about for sure! And agree, Kenzlee is pretty amazing! Thank you again! "
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Shawn Swihart

January 29, 2025

5  out of  5
rating by Shawn Swihart
"Barb and her team have been great!"
We responded:
"Thank you so much for your kind words! We appreciate your feedback about our auto and life insurance. At the Shelly Insurance Agency we strive to provide care and support for all your insurance needs. Your trust means the world to us, as we help protect what matters most to you! "
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Andrea Swihart

January 27, 2025

5  out of  5
rating by Andrea Swihart
"Love Barb and her team! Always professional and questions answered quickly."
We responded:
"Thank you so much! We really appreciate you!"
Profile photo of John R Rokicki

John R Rokicki

January 9, 2025

5  out of  5
rating by John R Rokicki
"Barbara and her staff have helped us in many ways."
We responded:
"Thank you so much! We love being your insurance agency! "
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michael engelmeyer

December 24, 2024

5  out of  5
rating by michael engelmeyer
"Excellent by every measure….knowledgable, responsive and courteous. Thanks"
We responded:
"Thank you - Thank you! So excited we were able to save you $$$. We love having you part of State Farm and the Shelly. agency! "
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Cynthia Croteau

December 3, 2024

5  out of  5
rating by Cynthia Croteau
"Robin Lobus is such an asset to your office! I needed a certificate of insurance and a quote for increased Auto limits. She did one better and offered a less expensive solution by recomending an Umbrella policy which provided better coverage but at less cost. And was able to have this all ready in less than 30 minutes. That's service! Ned Parrish"
We responded:
"Thank you bunches for your great 5 review! We appreciate you very much! "
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Chad Littleton

November 25, 2024

5  out of  5
rating by Chad Littleton
"Have been working with these folks since moving here from South Florida. Deb has been fantastic about everything. Professional and responsive. Everything you would want."
We responded:
"Thank you Chad. This means so much to us! "
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David Burris

October 29, 2024

5  out of  5
rating by David Burris
"Kenzlee took excellent care of me today. Getting the Safe Driver app and device set up was more complex than I expected but for Kenzlee it was a breeze! Great to know that Barbara has a great team working with her! Thanks!"
We responded:
"This is great news David! Thank you so much for your kind words. We all believe Kenzlee is wonderful as well! "
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Jerry Dearmon

October 24, 2024

5  out of  5
rating by Jerry Dearmon
"Barbara and her team are efficient and customer oriented. Always a pleasure handling my issues"
We responded:
"Thank you! This means so much to me team and me! We love taking care of our policy holders! "
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Cynthia K

October 23, 2024

5  out of  5
rating by Cynthia K
"I am new to the Shelly State Farm Insurance Agency, and Robin Lobus there has been wonderful!! Robin has patiently answered all my questions, while working very efficiently at my direction to transfer all of my insurance policies over to the Shelly Agency. I couldn’t ask for better service…"
We responded:
" 🌟 Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're here for all your insurance needs! If you ever have questions or need assistance, don’t hesitate to reach out. We're always happy to help! 🏆💙 "
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Dennis Fox

October 21, 2024

5  out of  5
rating by Dennis Fox
"These folks are professional, competent, and very pleasant to rely upon when you need anything! They are are an oasis in desert of life. Thank you! ROBIN LOBUS!!!!"
We responded:
"Thank you Dennis! We are very happy to serve you!"
Profile photo of brad christian (Kingbeezy)

brad christian (Kingbeezy)

September 19, 2024

5  out of  5
rating by brad christian (Kingbeezy)
"Im a new customer they was very friendly in helpful"
We responded:
"Thank you Brad! We are so happy to have you! "
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David Masterson

September 5, 2024

5  out of  5
rating by David Masterson
"Barbara was personally on the scene within hours of a tornado passing through our property to help support our claims for the damages. She is truly a client advocate and helped steer our recovery. Her team is always available and nimble to adjust coverages for life's events. Very centered on her clients. Am glad to have Team Shelly on my side."
We responded:
"Thank you David so much. We move taking care of you and your family. You’re the best! "
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Sammy Fudge

August 28, 2024

5  out of  5
rating by Sammy Fudge
"Awesome experience.! Robin was so professional every step of way in finding the correct policies that met my needs."
We responded:
"Thank you! That's amazing news! 🌟 My Agency believes having the best policies are crucial for peace of mind and financial security. Congratulations on your proactive approach to protecting what matters most to you.💪💼 #BestPolicies #FinancialWellness 💸🔒"
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Phil Shep

August 28, 2024

5  out of  5
rating by Phil Shep
"Barbara shelly. And her team. Are great for all your insurance needs."
We responded:
"Thank you so much! We really appreciate you! "
Profile photo of Luciano Iorizzo

Luciano Iorizzo

August 5, 2024

5  out of  5
rating by Luciano Iorizzo
"Many thanks to Robin Lobus, responsive and knowledgeable with attention to detail for our specific needs. Robin is a real pleasure to work with - five stars all the way"
We responded:
"Thank you so much! And we all agree Robin is amazing! "
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Fred Coon

July 17, 2024

5  out of  5
rating by Fred Coon
"Easy to work with and timely responses. Courteous and friendly."
We responded:
"Mr. Coon, my team and I love serving you! Thank you for being so wonderful and for your 5⭐️review! Barb & Team"
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Buddy Porter

July 3, 2024

5  out of  5
rating by Buddy Porter
"Exceptional service by Deb, Robin and Shelley. By far the quickest and easiest claim I’ve ever filed. The team keeps me updated with discounts too. I’d give these ladies 10 stars, but 5 is all I can choose. 😊"
We responded:
"You’re just the best and thank you so much! We are all so happy to serve you! "
Profile photo of Melissa Lirette

Melissa Lirette

June 24, 2024

5  out of  5
rating by Melissa Lirette
"Deb Bresnahan has been great with all of insurance needs. She is knowledgeable and informative with such a personal approach. We appreciate her help with assisting in creating a full coverage home and auto policies. She took care of adding event coverage for an upcoming event. Call Barbara Shelley State Farm and ask for Deb. She’s terrific and knows her stuff."
We responded:
"Aww! Thank you Melissa! We think you’re wonderful as well! "
Profile photo of Danna Liebler

Danna Liebler

June 17, 2024

5  out of  5
rating by Danna Liebler
"We love Deb Bresnahan. Always helpful, always takes the time. Very professional and fun. Always enjoy our encounters."
We responded:
"Hi Danna - this is fantastic and thank you so much for your 5-star review! "
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Alex Otero

June 14, 2024

5  out of  5
rating by Alex Otero
"very nice service and lovely people!"
We responded:
"Thank you so much. You’re the very best! "