State Farm® Insurance Agent Barbara Shelly
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
brad christian (Kingbeezy)
September 19, 2024
"Im a new customer they was very friendly in helpful"
"Thank you Brad! We are so happy to have you! "
David Masterson
September 5, 2024
"Barbara was personally on the scene within hours of a tornado passing through our property to help support our claims for the damages. She is truly a client advocate and helped steer our recovery. Her team is always available and nimble to adjust coverages for life's events. Very centered on her clients. Am glad to have Team Shelly on my side."
"Thank you David so much. We move taking care of you and your family. You’re the best! "
Sammy Fudge
August 28, 2024
"Awesome experience.! Robin was so professional every step of way in finding the correct policies that met my needs."
"Thank you! That's amazing news! 🌟 My Agency believes having the best policies are crucial for peace of mind and financial security. Congratulations on your proactive approach to protecting what matters most to you.💪💼 #BestPolicies #FinancialWellness 💸🔒"
Phil Shep
August 28, 2024
"Barbara shelly. And her team. Are great for all your insurance needs."
"Thank you so much! We really appreciate you! "
Luciano Iorizzo
August 5, 2024
"Many thanks to Robin Lobus, responsive and knowledgeable with attention to detail for our specific needs. Robin is a real pleasure to work with - five stars all the way"
"Thank you so much! And we all agree Robin is amazing! "
Fred Coon
July 17, 2024
"Easy to work with and timely responses. Courteous and friendly."
"Mr. Coon, my team and I love serving you! Thank you for being so wonderful and for your 5⭐️review! Barb & Team"
Buddy Porter
July 3, 2024
"Exceptional service by Deb, Robin and Shelley. By far the quickest and easiest claim I’ve ever filed. The team keeps me updated with discounts too. I’d give these ladies 10 stars, but 5 is all I can choose. 😊"
"You’re just the best and thank you so much! We are all so happy to serve you! "
Melissa Lirette
June 24, 2024
"Deb Bresnahan has been great with all of insurance needs. She is knowledgeable and informative with such a personal approach. We appreciate her help with assisting in creating a full coverage home and auto policies. She took care of adding event coverage for an upcoming event. Call Barbara Shelley State Farm and ask for Deb. She’s terrific and knows her stuff."
"Aww! Thank you Melissa! We think you’re wonderful as well! "
Danna Liebler
June 17, 2024
"We love Deb Bresnahan. Always helpful, always takes the time. Very professional and fun. Always enjoy our encounters."
"Hi Danna - this is fantastic and thank you so much for your 5-star review! "
Alex Otero
June 14, 2024
"very nice service and lovely people!"
"Thank you so much. You’re the very best! "
michael engelmeyer
June 5, 2024
"Excellent by every measure….knowledgable, responsive and courteous. And their rates were far better than the 3 or 4 other “name brand” companies from whom I received quotes."
"Thank you - Thank you! So excited we were able to save you $$$. We love having you part of State Farm and the Shelly. agency! "
Annette Tyler
June 5, 2024
"I've been with State Farm for over 30. When Dwight Beamon retired I found Barbara Shelly They are wonderful Robin, Deb and the rest of the gang . So I was passed from one great agent to another"
"You are the best and thank you for your kind and wonderful review! We appreciate you very much! "
William Coleman
June 5, 2024
"My experience was very awesome. I was pointed in the right direction. I received a lot of great. Great information. And my agent was awesome fully detailed. Let me know everything upfront. And I enjoyed the conversation. She made me feel very at home. I would choose state farm for any insurance you would need to have, Nothing short of awesome William Coleman."
"This is wonderful Mr. Coleman! My team and I really appreciate you and are always here to help! Barb Shelly"
Erika Durrette
May 27, 2024
"Deb, in Barbara's office was great to work with. We changed policies after our previous insurance company increased rates twice in one year. We were able to get a better rate and extra coverage with State Farm!"
" 🌟 Hello Erika🌟 Thank you so much for taking the time to leave us a Google review. Your positive feedback is greatly appreciated and inspires my team and I to keep providing exceptional service. We're delighted to have been able to assist you with your insurance needs. And yes for sure Deb is amazing!! "
John Ryland
May 9, 2024
"Outstanding service for years, from each employee."
"Thank you so much Mr Ryland! My team and I appreciate you so much! "
Lyshann Lyons
May 9, 2024
"I'm extremely satisfied with the service I receive from Ms Barbara Shelly and her team at this State Farm location.Ms Shelly goes above and beyond to provide exceptional customer service."
"🌟 Lyshann - You’re the best! Thank you for the 5-star review on Google! Our insurance agency is thrilled to have your support! 🚀 #GoogleReviews #FiveStars #Grateful 🌟"
Mac Hughes
May 7, 2024
"I am obsessed with Barbara Shelley’s Statefarm. All of my needs have been met and have been handled by top tier professionalism. They made transitioning all of my insurances from a state 800 miles away seamless. They even made getting hit by my first deer one of the easiest processes ever. They definitely have your back. Deb is my go to when talking to one of the reps, she is personally one of the best agents I have ever encountered. Anything I need Deb is there to provide and she goes above and beyond each and every interaction we have. A girls girl for sure. If I could give Barbara Shelley’s 1000 stars I would."
"Yes Deb is the best, and so are you! What a fantastic review! 🌟 We are thrilled to hear about your positive experience with us! 🙌 Thank you for taking the time to share your feedback, it means the world to us! 💬 #HappyCustomers #GoogleReview 💫"
Jim Heller
May 2, 2024
"Excellent staff and service with this State Farm office in Williamsburg, VA. 5 stars!"
"Mr. Heller - THANK YOU so much! We love serving you and your family!"
Deandra Waddy
May 1, 2024
"I have been with State Farm for over 4 years and Barbara Shelly has been my agent from the beginning. She is very informative and stays in touch. I am pleased with the assistance I get each time I call in and have a question!"
"Deandra - 🌟 Thank you for your recent Google review! 😊 Your feedback means the world to us and motivates us to keep delivering exceptional service. We're so grateful to have customers like you! #Gratitude #CustomerFeedback 🙏🏼"
Daniel Blankinship
April 25, 2024
"I had issues with my previous agent and switched to Barbara Shelly in early 2023. This office is excellent. They quickly sorted everything out for me and it was smooth sailing since. They are always quick to answer any questions I have and make things very simple. Most of my communication has been done through Robin Lobus and she is wonderful."
"🌟✨ Daniel- A huge thank you for your amazing 5-star Google review! 🙌 Your feedback brightens our day and keeps us motivated to provide the best service possible. We are thrilled to have such wonderful customers like you! 🌟💖 #5StarReview #ThankYou #Grateful"
Kristy Fyfe
April 23, 2024
"Deb is always so incredibly helpful and always responds quickly to my questions, requests, etc. This State Farm office has been wonderful to deal with throughout the years."
"🌟 "Big thanks to our amazing policy holder for your glowing 5-star Google review of our office! 🌟 Your support means the world to us! #grateful #5starreview #GoogleReview" 🏢🌟"
Jeannine Waters
April 17, 2024
"State Farm agent, Barbara Shelly and her associates are very helpful and attentive. I appreciated the advice and attention I received from them."
"Thank you so much! "
Tim Warner
April 16, 2024
"I started the process of moving to State Farm. It has taken over 45 days to get 2/3 of my policies in place. Final received determination on my third policy that does not make any sense wherein they will not underwrite it. Disappointed we took 45 days to get to this point when everything was laid out within the first week."
"I appreciate you taking the time to provide feedback on your experience. Regarding the determination on your third policy, I understand you are disappointed with the final outcome and that it doesn’t make sense to you. I would like to assure you that our underwriting decisions are made based on a thorough evaluation of various factors. I value customers feedback and take it very seriously. Your experience will be shared with the relevant teams to identify areas for improvement. My apologies again for the inconvenience caused during the process. My team and I are here to serve you should we be able to assist further. "
Vincent Schultz
April 15, 2024
"The staff was excellent throughout the claim process. They were very attentive to my needs, with excellent customer responsiveness."
"Thank you ! We are so happy to serve you and your family! "
Mary Fletcher
March 29, 2024
"Excellent service from Deb, very thorough and caring."
"Mary - thank you bunches! We are so happy to have you part of our insurance agency! "