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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Burris

David Burris

October 29, 2024

5  out of  5
rating by David Burris
"Kenzlee took excellent care of me today. Getting the Safe Driver app and device set up was more complex than I expected but for Kenzlee it was a breeze! Great to know that Barbara has a great team working with her! Thanks!"
We responded:
"This is great news David! Thank you so much for your kind words. We all believe Kenzlee is wonderful as well! "
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Jerry Dearmon

October 24, 2024

5  out of  5
rating by Jerry Dearmon
"Barbara and her team are efficient and customer oriented. Always a pleasure handling my issues"
We responded:
"Thank you! This means so much to me team and me! We love taking care of our policy holders! "
Profile photo of Cynthia K

Cynthia K

October 23, 2024

5  out of  5
rating by Cynthia K
"I am new to the Shelly State Farm Insurance Agency, and Robin Lobus there has been wonderful!! Robin has patiently answered all my questions, while working very efficiently at my direction to transfer all of my insurance policies over to the Shelly Agency. I couldnโ€™t ask for better serviceโ€ฆ"
We responded:
" ๐ŸŒŸ Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're here for all your insurance needs! If you ever have questions or need assistance, donโ€™t hesitate to reach out. We're always happy to help! ๐Ÿ†๐Ÿ’™ "
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Dennis Fox

October 21, 2024

5  out of  5
rating by Dennis Fox
"These folks are professional, competent, and very pleasant to rely upon when you need anything! They are are an oasis in desert of life. Thank you! ROBIN LOBUS!!!!"
We responded:
"Thank you Dennis! We are very happy to serve you!"
Profile photo of brad christian (Kingbeezy)

brad christian (Kingbeezy)

September 19, 2024

5  out of  5
rating by brad christian (Kingbeezy)
"Im a new customer they was very friendly in helpful"
We responded:
"Thank you Brad! We are so happy to have you! "
Profile photo of David Masterson

David Masterson

September 5, 2024

5  out of  5
rating by David Masterson
"Barbara was personally on the scene within hours of a tornado passing through our property to help support our claims for the damages. She is truly a client advocate and helped steer our recovery. Her team is always available and nimble to adjust coverages for life's events. Very centered on her clients. Am glad to have Team Shelly on my side."
We responded:
"Thank you David so much. We move taking care of you and your family. Youโ€™re the best! "
Profile photo of Sammy Fudge

Sammy Fudge

August 28, 2024

5  out of  5
rating by Sammy Fudge
"Awesome experience.! Robin was so professional every step of way in finding the correct policies that met my needs."
We responded:
"Thank you! That's amazing news! ๐ŸŒŸ My Agency believes having the best policies are crucial for peace of mind and financial security. Congratulations on your proactive approach to protecting what matters most to you.๐Ÿ’ช๐Ÿ’ผ #BestPolicies #FinancialWellness ๐Ÿ’ธ๐Ÿ”’"
Profile photo of Phil Shep

Phil Shep

August 28, 2024

5  out of  5
rating by Phil Shep
"Barbara shelly. And her team. Are great for all your insurance needs."
We responded:
"Thank you so much! We really appreciate you! "
Profile photo of Luciano Iorizzo

Luciano Iorizzo

August 5, 2024

5  out of  5
rating by Luciano Iorizzo
"Many thanks to Robin Lobus, responsive and knowledgeable with attention to detail for our specific needs. Robin is a real pleasure to work with - five stars all the way"
We responded:
"Thank you so much! And we all agree Robin is amazing! "
Profile photo of Fred Coon

Fred Coon

July 17, 2024

5  out of  5
rating by Fred Coon
"Easy to work with and timely responses. Courteous and friendly."
We responded:
"Mr. Coon, my team and I love serving you! Thank you for being so wonderful and for your 5โญ๏ธreview! Barb & Team"
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Buddy Porter

July 3, 2024

5  out of  5
rating by Buddy Porter
"Exceptional service by Deb, Robin and Shelley. By far the quickest and easiest claim Iโ€™ve ever filed. The team keeps me updated with discounts too. Iโ€™d give these ladies 10 stars, but 5 is all I can choose. ๐Ÿ˜Š"
We responded:
"Youโ€™re just the best and thank you so much! We are all so happy to serve you! "
Profile photo of Melissa Lirette

Melissa Lirette

June 24, 2024

5  out of  5
rating by Melissa Lirette
"Deb Bresnahan has been great with all of insurance needs. She is knowledgeable and informative with such a personal approach. We appreciate her help with assisting in creating a full coverage home and auto policies. She took care of adding event coverage for an upcoming event. Call Barbara Shelley State Farm and ask for Deb. Sheโ€™s terrific and knows her stuff."
We responded:
"Aww! Thank you Melissa! We think youโ€™re wonderful as well! "
Profile photo of Danna Liebler

Danna Liebler

June 17, 2024

5  out of  5
rating by Danna Liebler
"We love Deb Bresnahan. Always helpful, always takes the time. Very professional and fun. Always enjoy our encounters."
We responded:
"Hi Danna - this is fantastic and thank you so much for your 5-star review! "
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Alex Otero

June 14, 2024

5  out of  5
rating by Alex Otero
"very nice service and lovely people!"
We responded:
"Thank you so much. Youโ€™re the very best! "
Profile photo of michael engelmeyer

michael engelmeyer

June 5, 2024

5  out of  5
rating by michael engelmeyer
"Excellent by every measureโ€ฆ.knowledgable, responsive and courteous. And their rates were far better than the 3 or 4 other โ€œname brandโ€ companies from whom I received quotes."
We responded:
"Thank you - Thank you! So excited we were able to save you $$$. We love having you part of State Farm and the Shelly. agency! "
Profile photo of Annette Tyler

Annette Tyler

June 5, 2024

5  out of  5
rating by Annette Tyler
"I've been with State Farm for over 30. When Dwight Beamon retired I found Barbara Shelly They are wonderful Robin, Deb and the rest of the gang . So I was passed from one great agent to another"
We responded:
"You are the best and thank you for your kind and wonderful review! We appreciate you very much! "
Profile photo of William Coleman

William Coleman

June 5, 2024

5  out of  5
rating by William Coleman
"My experience was very awesome. I was pointed in the right direction. I received a lot of great. Great information. And my agent was awesome fully detailed. Let me know everything upfront. And I enjoyed the conversation. She made me feel very at home. I would choose state farm for any insurance you would need to have, Nothing short of awesome William Coleman."
We responded:
"This is wonderful Mr. Coleman! My team and I really appreciate you and are always here to help! Barb Shelly"
Profile photo of Erika Durrette

Erika Durrette

May 27, 2024

5  out of  5
rating by Erika Durrette
"Deb, in Barbara's office was great to work with. We changed policies after our previous insurance company increased rates twice in one year. We were able to get a better rate and extra coverage with State Farm!"
We responded:
" ๐ŸŒŸ Hello Erika๐ŸŒŸ Thank you so much for taking the time to leave us a Google review. Your positive feedback is greatly appreciated and inspires my team and I to keep providing exceptional service. We're delighted to have been able to assist you with your insurance needs. And yes for sure Deb is amazing!! "
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John Ryland

May 9, 2024

5  out of  5
rating by John Ryland
"Outstanding service for years, from each employee."
We responded:
"Thank you so much Mr Ryland! My team and I appreciate you so much! "
Profile photo of Lyshann Lyons

Lyshann Lyons

May 9, 2024

5  out of  5
rating by Lyshann Lyons
"I'm extremely satisfied with the service I receive from Ms Barbara Shelly and her team at this State Farm location.Ms Shelly goes above and beyond to provide exceptional customer service."
We responded:
"๐ŸŒŸ Lyshann - Youโ€™re the best! Thank you for the 5-star review on Google! Our insurance agency is thrilled to have your support! ๐Ÿš€ #GoogleReviews #FiveStars #Grateful ๐ŸŒŸ"
Profile photo of Mac Hughes

Mac Hughes

May 7, 2024

5  out of  5
rating by Mac Hughes
"I am obsessed with Barbara Shelleyโ€™s Statefarm. All of my needs have been met and have been handled by top tier professionalism. They made transitioning all of my insurances from a state 800 miles away seamless. They even made getting hit by my first deer one of the easiest processes ever. They definitely have your back. Deb is my go to when talking to one of the reps, she is personally one of the best agents I have ever encountered. Anything I need Deb is there to provide and she goes above and beyond each and every interaction we have. A girls girl for sure. If I could give Barbara Shelleyโ€™s 1000 stars I would."
We responded:
"Yes Deb is the best, and so are you! What a fantastic review! ๐ŸŒŸ We are thrilled to hear about your positive experience with us! ๐Ÿ™Œ Thank you for taking the time to share your feedback, it means the world to us! ๐Ÿ’ฌ #HappyCustomers #GoogleReview ๐Ÿ’ซ"
Profile photo of Jim Heller

Jim Heller

May 2, 2024

5  out of  5
rating by Jim Heller
"Excellent staff and service with this State Farm office in Williamsburg, VA. 5 stars!"
We responded:
"Mr. Heller - THANK YOU so much! We love serving you and your family!"
Profile photo of Deandra Waddy

Deandra Waddy

May 1, 2024

5  out of  5
rating by Deandra Waddy
"I have been with State Farm for over 4 years and Barbara Shelly has been my agent from the beginning. She is very informative and stays in touch. I am pleased with the assistance I get each time I call in and have a question!"
We responded:
"Deandra - ๐ŸŒŸ Thank you for your recent Google review! ๐Ÿ˜Š Your feedback means the world to us and motivates us to keep delivering exceptional service. We're so grateful to have customers like you! #Gratitude #CustomerFeedback ๐Ÿ™๐Ÿผ"
Profile photo of Daniel Blankinship

Daniel Blankinship

April 25, 2024

5  out of  5
rating by Daniel Blankinship
"I had issues with my previous agent and switched to Barbara Shelly in early 2023. This office is excellent. They quickly sorted everything out for me and it was smooth sailing since. They are always quick to answer any questions I have and make things very simple. Most of my communication has been done through Robin Lobus and she is wonderful."
We responded:
"๐ŸŒŸโœจ Daniel- A huge thank you for your amazing 5-star Google review! ๐Ÿ™Œ Your feedback brightens our day and keeps us motivated to provide the best service possible. We are thrilled to have such wonderful customers like you! ๐ŸŒŸ๐Ÿ’– #5StarReview #ThankYou #Grateful"
Profile photo of Kristy Fyfe

Kristy Fyfe

April 23, 2024

5  out of  5
rating by Kristy Fyfe
"Deb is always so incredibly helpful and always responds quickly to my questions, requests, etc. This State Farm office has been wonderful to deal with throughout the years."
We responded:
"๐ŸŒŸ "Big thanks to our amazing policy holder for your glowing 5-star Google review of our office! ๐ŸŒŸ Your support means the world to us! #grateful #5starreview #GoogleReview" ๐Ÿข๐ŸŒŸ"